Terms of Service

These Terms of Service ("Terms") govern your use of this website and your booking of accommodations from ADRESA ("we", "us", "our"). By accessing this site or making a reservation, you agree to these Terms.

1. Reservations and Bookings

A reservation is confirmed only after you complete the booking flow and we (or our payment processor) successfully charge the required amount. We may decline or cancel a reservation at our discretion, including for suspected fraud, misrepresentation, violation of these Terms, or unavailability of the property. Confirmed reservations are subject to the cancellation policy disclosed at the time of booking.

2. Payment, Fees, and Taxes

You agree to pay the total amount disclosed at checkout, including nightly rates, fees, deposits, and applicable taxes. Charges are processed by our payment provider; by providing payment information, you authorize us to charge the amount due. We may place a hold or pre-authorization on your payment method to cover incidentals or damage.

3. Cancellations and Refunds

The cancellation policy that applies to your reservation is the one shown at checkout and on your booking confirmation. Refunds, if any, are issued under that policy and may take several business days to appear on your statement, depending on your payment provider.

4. Guest Conduct and House Rules

By staying at one of our properties, you agree to:

  • Use the property solely for short-term lodging by the registered guests.
  • Comply with house rules, occupancy limits, and any community or HOA regulations.
  • Respect quiet hours and neighbors; no parties or events without prior written approval.
  • Refrain from illegal activity, smoking where prohibited, and any conduct that damages the property or disturbs others.

We may terminate a stay without refund and pursue costs and damages if these rules are violated.

5. Damage, Loss, and Liability

You are responsible for damage to the property or its contents caused during your stay, beyond ordinary wear and tear. We may charge your payment method for repair or replacement costs. To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages, and our total liability for any claim arising out of or relating to your stay or use of this site is limited to the amount you paid for the reservation in question.

6. Assumption of Risk

Use of pools, hot tubs, kitchens, outdoor areas, equipment, and surrounding amenities is at your own risk. You are responsible for the safety and supervision of any minors or guests in your party.

7. Intellectual Property

All content on this site — including text, images, logos, and design — is owned by or licensed to ADRESA or our service providers and is protected by intellectual property laws. You may not copy, modify, or redistribute it without our written permission.

8. Privacy

Our handling of personal information is described in our Privacy Policy. By using this site or making a booking, you acknowledge that policy.

9. Changes to These Terms

We may update these Terms from time to time. Material changes will take effect when posted; continued use of the site after that point constitutes acceptance of the updated Terms.

10. Contact

For questions about these Terms or your reservation:

11. Additional Terms from ADRESA

ADRESA Terms & Conditions

Last Updated: November 2025

These Terms & Conditions (“Terms”) govern your use of ADRESA’s website, booking engine, services, and communications.

By accessing our website or submitting a form, you agree to these Terms.

______________________________________________________________________________________________________________________

1. Use of ADRESA Services

You agree to use ADRESA services lawfully and in accordance with these Terms. ADRESA may modify or discontinue services at any time.

______________________________________________________________________________________________________________________

2. Booking Terms

When making a reservation:

  • You must provide accurate and truthful information

  • You agree to the property rules provided in the listing

  • You agree to any applicable fees, taxes, and payment terms

  • Cancellations and refunds follow the policy stated in the booking platform

  • For direct bookings, a refundable security deposit is required. The amount varies by unit size: $150 for Studio and 1-Bedroom units, $200 for 2- and 3-Bedroom units, and $500 for 4-Bedroom units and above. This will be returned after check-out, subject to inspection.

______________________________________________________________________________________________________________________

3. SMS Communications

By providing your mobile number and submitting any form through our website or booking system, you consent to receive SMS text messages from ADRESA for:

  • Booking confirmations

  • Check-in and check-out instructions

  • Support messages

  • Access and property-related notifications

  • Inquiry responses

  • Important updates related to your stay or request

3.1 Opt-Out

Reply STOP to stop receiving SMS messages at any time.

3.2 Required TCR Language

  • No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.

  • Messages may be sent by automated systems.

  • Message and data rates may apply.

  • Consent is not required as a condition of booking or service.

______________________________________________________________________________________________________________________

4. Limitation of Liability

ADRESA is not liable for:

  • Website downtime or outages

  • Third-party booking engine limitations

  • Errors resulting from Hostaway’s form or system design

  • Losses from user misuse of the website or property

______________________________________________________________________________________________________________________

5. Website & Booking Engine Disclosure

  • ADRESA uses the Hostaway booking engine for reservations.

  • By submitting any inquiry or booking request containing a phone number, you acknowledge and agree that your submission serves as consent to receive SMS from ADRESA.

______________________________________________________________________________________________________________________

6. Intellectual Property

All ADRESA branding, content, and materials are the property of ADRESA and may not be used without written permission.

______________________________________________________________________________________________________________________

7. Governing Law

These Terms are governed by the laws of the State of Illinois.

______________________________________________________________________________________________________________________

8. Contact Information

For questions about these Terms:

 concierge@adresa.com 

 www.adresa.com 

Platform Notice

This site is operated by ADRESA on the Wander platform. Wander, Inc. publishes its own platform terms, privacy practices, booking rules, and other policies governing the technology that powers this site. You can review them at wander.com/legal.